Patty “Effing” Clisham Interview

Patty can do anything she sets her mind to because she is Patty “Effing” Clisham! Tune in to find out about her show and tell projects and how she leads her Ductz and UPS employees!

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Patty “Effing” Clisham – Where Passion and Purpose Collide

This is Patty “effing” Clisham! Her exuberance and relatability are inspiring, and she has a lot of experience paving the way as a woman in a male-dominated industry. She tells us her dirty stories, talks leadership and makes us laugh. Tune in and tell us how you motivate yourself!

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Meet Patty Clisham

Ok, here’s a drive-thru version of how I got here. Or at least my kind of drive-thru! Use whatever you need, it’s hard to keep me from talking about my businesses. Can’t wait for this afternoon!

I have always kind of had non-normal jobs for a woman. Very first job at 16 I worked at a full-service gas station and pumped gas, checked the oil and washed the windows. I loved it! I also worked right next door at a restaurant as a waitress. That taught me the importance of time management and priorities. And also working with the public. That experience came in very handy later in life. I was a soils technician on the groundbreaking building of a General Motors plant here in Missouri, that was fun and educational. I took drafting at Tech School high school because my father would not sign the paperwork for me to be in the auto mechanics program. But having that experience got me a drafting job for Honeywell International where I learned anything and everything about building automation and temperature control.

Interesting, but I did not want to sit at a desk for the rest of my life. I went back to school so I could be a field service technician. Bingo! That was my calling. Troubleshooting electronics and making things work. Great career, but I still wanted more. I had difficulty getting promoted so I went to another company that appreciated my ability to be technical and also manage people. That was short-lived when that company was bought by Johnson Controls. So here I was back at another large male-dominated company and no chance at being promoted.

It was here that I decided that if I was going to work this hard, I wanted to work for myself. So I started looking at owning a franchise. I found DUCTZ! There was not one in my area so I saw an opportunity to use my background in building operations and my desire to control my own destiny to start my new career. I purchased the very first DUCTZ Franchise in St. Louis in 2007. No one had ever even heard of DUCTZ before then. We are practically a family name to many HVAC companies, mechanical contractors, general contractors, luxury home builders and the list goes on.

About 6 years ago, I had the opportunity to purchase a UPS Store Franchise as an investment for the future. I saw a great deal of potential in growing that store and I have had double-digit growth each year. The UPS Store is a completely different animal than the DUCTZ Franchise. One retail and one service-oriented. Different set of skills to manage each which is interesting.

Along the way, I have been involved in many industry organizations and networking opportunities to educate others about my businesses and connect people. I have lived in the St. Louis area all my life and have never met a stranger. My mother told me when I was very young that I would talk to anyone about anything… and she was right and I believe it has served me well.

Sounds crazy, but I couldn’t be happier! I work long, hard hours some weeks. But I’m working for me and holding myself accountable. Who knows where I’ll end up. I feel like I’m just getting warmed up!

Meg Roberts Interview

Meg Roberts is a smart, driven, tough executive who shares her willingness to embrace imperfection and create real and lasting relationships. She leads with transparency to create trust, and with clear communication to build her teams. Tune in for this very real glimpse of a true leader.

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Meg Roberts – Where Passion and Purpose Collide

Meg Roberts discusses leadership, communication and accountability. She uses themes to keep her team focused and motivated – this year, they ROAR! What are you doing to keep yourself going?

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Welcome Meg Roberts

Meg Roberts joined Franworth as an Operating Partner in 2018 where she serves as CEO and President of The Lash Lounge. Meg brings a proven track record of leadership, growth and marketing expertise to The Lash Lounge. She is most proud of her franchisee relationship skills and looks forward to building a system of success and satisfaction.

Meg began her career in franchising at Service Brands International where she served as the Vice President of Marketing overseeing both Molly Maid and Mr. Handyman where her primary focus was on national brand marketing and digital strategy. In 2012, Meg became the youngest President to lead the Molly Maid brand, a system of over 200 franchisees, where she built a team of Operations and Marketing experts to lead the brand into a new era of success.

Meg was named to Crain’s Detroit Magazine 40 under 40 and was featured in an episode of the A&E series “Be the Boss.” She serves on The Women’s Franchise Committee, the NextGen Committee and is part of the IFA Convention Planning team. Prior to entering the franchising industry Meg spent eight years in marketing and television advertising with BBDO Chicago.

She holds a Bachelor of Arts degree from the University of Michigan and a Master of Arts in Marketing Research from Michigan State University.

Laura Spaulding Interview

Laura Spaulding’s story is one of success through sheer determination. Overcoming obstacle after obstacle, she created a community of diversity and inclusion for herself, her employees and her franchisees. If you are feeling hopeless, she will inspire you!

Somia Farid Silber – Where Passion and Purpose Collide – Full Show

On this episode, Rebecca Monet and Elizabeth Denham talk to Somia Farid Silber of Edible Arrangements about what it’s like to be a young, female leader in a successful company. She tells us how has she helped Edible Arrangements adapt their digital and marketing strategy during COVID-19 and how they combat a lack of brand loyalty in today’s market.

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Stan Friedman Interview – Diversity

Stan Friedman is fiercely devoted to improving diversity in the franchising industry. On this episode, he discusses why he believes it’s important and what he has done to make positive change. It’s a critical episode to watch!

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Renee Israel – Little Package. Big Dream. Whole Lot of Work

On this episode of Where Passion and Purpose Collide, Renee Israel of Modern Market tells us how she (at 5’2″ ) won an MVP award in basketball and how that drive and work ethic carries her through business and family. Find out how she celebrates the small victories along the way.

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Meet Renee Israel, Chief Franchise Officer, Modern Restaurant Concepts

Renée is the Chief Franchise Officer for Modern Restaurant Concepts, a national multi-brand restaurant platform focused on better-for-you concepts. Currently the portfolio includes two health forward, fast-casual brands—Modern Market Eatery and Lemonade Seasonal Cafeteria. Renée is also the Co-Founder and former Chief Marketing Officer of Doc Popcorn, the world’s largest franchised retailer of popcorn. She co-led the sale of the brand to Dippin’ Dots, the iconic frozen beaded ice cream brand, in 2014. She stayed on as a member of the Dippin’ Dots senior leadership team until 2018.

As an experienced brand builder and disruptor, Renée is passionate about using her unique ability to connect disparate ideas, concepts and people to turn brand aspirations into reality. She enjoys advising or investing in emerging franchisors and suppliers serving the franchise community.

Prior to working in franchising, Renée was a Vice-President of Marketing at Digitas, one of the top integrated brand agencies in the country, where she provided leadership to category leaders including American Express, Allstate and The New York Times. Renée also held a variety of marketing and sales roles in global tech companies.

Renée has received the Enterprising Women of the Year Award from Enterprising Women Magazine and was nominated as an Outstanding Woman Leader in Business by the Denver Business Journal. She proudly served on the IFA’s Women in Franchising Committee and is a speaker, moderator and writer of strategic thought-pieces for industry publications.

https://modernmarket.com/franchise

https://www.instagram.com/modernmarket/

https://www.facebook.com/eatmodernmarket/

Where Passion and Purpose Collide – Stan Friedman

On this episode of Where Passion and Purpose Collide, Stan Friedman discusses the importance of diversity in franchising and the pivotal role he has played in bringing opportunity to underrepresented communities. Rebecca Monet and Elizabeth Denham talk grit – what is it, do you have it? And they reveal their strongest and weakest elements of it!

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Meet Stan Friedman, President of FRM Solutions

Stan Friedman, CFE is a 32-year franchise executive, veteran franchisor and President of FRM Solutions, a “franchise-centric: technology company. FRM enables franchisors to better manage their relationships with prospective and existing franchisees. He also offers consulting services on a limited basis, to emerging franchisors and suppliers, that are new to the franchising space.

Stan is a member of the IFA Supplier Board, a founding Board Member of the IFA Diversity Institute, serves on The IFA Education Foundation’s Leadership Council and was recently elected to its Board of Trustees. At home in Atlanta, Stan serves on the Board of the Southeast Franchise Forum, leading it’s Membership Committee. In 2011, the IFA honored Stan with its Ronald E. Harrison Diversity Award, previously awarded only seven times in IFA’s 60 year history.

Stan also hosts Franchise Today, a weekly podcast featuring interviews with C-level franchisors, franchisees and suppliers, all of whom share nuggets with the audience, about how they’ve achieved sustainable growth, through “sensible” franchising.

sfriedman@frmsolutions.com – www.frmsolutions.com

stan@sensiblefranchising.com – www.sensiblefranchising.com

Where Passion and Purpose Collide – Paula Pizarro

On this episode, Elizabeth and Rebecca listen to Paula Pizarro describe what it was like to be the first or only woman in many roles as she worked her way up in the staffing industry. She describes the importance of mentors in her professional life and how those mentors have impacted her career. Tune in and let us know your experience with mentorship and women in business.

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Meet Paula Pizarro, CFE, Vice President of Franchise Development, PrideStaff

Paula Pizarro has spent her 40-year career helping others to achieve success in their chosen fields and through business ownership in the Staffing Industry. She started right out of college, in a franchised staffing office, helping companies find top talent and helping candidates find their dream jobs, then managing multiple franchise units. She moved up into the corporate office as an Area Vice-President of Support, Assistant Vice-President of Training, Director and Vice-President of Franchise Development, with three major staffing organizations. Paula has spent the last 12+ years as Vice-President of Franchise Development with PrideStaff, a national Staffing franchise, a brand with a stellar reputation, as evidenced with multiple Diamond Awards through Net Promoter Score. Paula is passionate about living the PrideStaff Mission Statement: “Consistently provide client experiences focused on what they value most”. Her purpose is to help others achieve their dreams and ambitions by owning a business in a valued, essential, industry. Paula is grateful to all of those who came before her and mentored her throughout her career.