Category: Blog
Pride and Policy
by Elizabeth Denham Paul Picket is the co-founder and co-chair of the newly formed Franchising Pride Council of the International Franchise Association (IFA). While his experience coming out was relatively simple compared to many, when he decided to come out at work, he was anxious — but his fears were unfounded. “My boss, Jim Carpenter, founder and CEO … Read More “Pride and Policy”
The Importance of Mentorship
by Elizabeth Denham Aubree Coderre has been one of the lucky ones who has had the gift of mentorship throughout her career. From college to today, she has had strong women guide her in everything from learning about social media to franchising and life in general. And now she is paying it forward. “There is a lot of male leadership … Read More “The Importance of Mentorship”
Emerging Franchise Reimagining the Tattoo Industry
by Elizabeth Denham What do you do when you have been thinking about getting your first tattoo? You open a tattoo shop, of course! At least if you are Maria Joukov of inq Tattoos. Maria and her husband, Peter opened their first storefront last year in Old Town Alexandria, Virginia and started franchising in February. “Neither of us had a tattoo when we started, … Read More “Emerging Franchise Reimagining the Tattoo Industry”
Mindful Social Media Strategies During COVID-19
by Michelle Hummel The COVID-19 outbreak is impacting consumer behavior in a big way. A recent study conducted by Numerator reported a staggering 59 percent of consumers have altered their purchasing behavior as travel restrictions, school closures and the need for physical distancing have affected communities across the country. As a result, it’s more important than ever … Read More “Mindful Social Media Strategies During COVID-19”
Don’t Be Afraid
by Reginald “Reg” Byrd For years I knew deep in my soul I had a desire to be an entrepreneur.  I wanted to own my own business and be accountable to myself.  My mother, my mother’s father, my father’s father and my grandfathers before them were all business owners.  But like many, after college, I quickly ended up on the “boomer” track … Read More “Don’t Be Afraid”
Ricki Wilkins Interview – Gutsy and Fabulous
In our interview with Ricki Wilkins on Where Passion and Purpose Collide, listen to her story of how she stood in front of the city council as a young girl to ask them for a dog shelter. That gumption led her to success in franchising! Follow us on YouTube. Follow us on Spotify. Join The … Read More “Ricki Wilkins Interview – Gutsy and Fabulous”
Use Your Fear to Pivot Your Career
By Faizun Kamal We are stuck. Quarantined inside our homes, the days starting to become a blur. We are worried about our livelihoods, wondering if we will still have a job when the pandemic ends. How will we pay our bills and provide for our families? As dark thoughts take over, it very quickly becomes … Read More “Use Your Fear to Pivot Your Career”
How to Deliver Bad News In a Good Way
By Nancy Friedman A long time ago, we at Telephone Doctor Customer Service Training, decided to remove whatever negativity in our life we could. We removed as many negative words, negative thoughts, and, yes, even negative people as we could. This has proven to be fortuitous during the current pandemic crisis. Many of you are … Read More “How to Deliver Bad News In a Good Way”
Navigating Disaster Relief Programs During COVID-19
Do You Qualify? by Elizabeth Denham Bethany Barnes, Director of Business Development at Rapid Business Plans, is using her experience to help businesses navigate the process of applying for stimulus monies to keep them afloat through the pandemic crisis. “I write business plans every day for people who are applying for SBA loans for their … Read More “Navigating Disaster Relief Programs During COVID-19”